Confirmed Service Customer
DID NOT FIX THE PROBLEM!!! APPARENTLY THE UNDISCLOSED "KNOWN ISSUE" OF VEHICLE WAS NEVER MENTIONED TO US AT THE TIME WE PURCHASED THE CAR!!!!!!!!!!!!!!!!
James V.
LATHROP,
CA
Business Response
James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-8151 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Prompt attention and thorough listening. Comfortable waiting area. Lex kept us informed.
Confirmed Service Customer
Prompt and efficient service. No TV programs available during 2 hour wait.
Confirmed Service Customer
The gentleman who helped me was very personable, helpful and engaging. When I told him it was my first time bringing my car to the dealership for serv...